A Guide to Preventing False Alarms

If your intruder alarm is constantly sounding, it can be more than just an inconvenience. If your alarm is monitored it can lead to your ARC (Alarm Receiving Centre) or the emergency services withdrawing response to your system. This can have the knock-on effect of adversely affecting your insurance and safety. Remember, in order to have your alarm monitored it must conform to regulations specified by the Association of Chief Police Officers (British Standard DD243).

There are several measures you can take in order to avoid false alarms:

  • Make sure that anyone who could be using the system is trained in its operation.
  • Make sure that there is nothing obstructing any movement detectors.
  • Ensure that your method of setting the alarm does not cause it to be accidentally set off when you leave or enter the premises.
  • If your alarm system does yield a false alarm, do not reset it without isolating the cause of the failure.
  • Make sure that your system is regularly maintained. Intelligent Security & Fire Ltd offer a 12-month preventative maintenance agreement to ensure that your intruder alarm system is properly maintained.
  • Only use a personal attack device, or PAD, if you believe you are being genuinely, personally threatened.
  • Ensure that there is a telephone located close to the control panel, so that users can call your Alarm Receiving Centre.
  • Ensure that your movement sensors are clean from dirt or debris.
  • Using individual alarm codes means that you can keep watch of users that may be setting off alarms.
  • Do not let variables like sources of heat, sound or light to be in range of your detectors. If you have pets, either keep them in an area that is out of range of movement detectors or invest in a pet-friendly system.
  • If you make a change in the environment it is helpful to inform your alarm company so that its impact can be assessed.
  • Ensure that you regularly test any movement detectors for proper operation.
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