Security Roller Shutter Repairs

When a roller shutter malfunctions it can be a real inconvenience to your premises- for commercial premises the movements of staff and shoppers are impeded, leaving your business operating in difficult circumstances.

If your Roller Shutter system is malfunctioning or damaged, our team of accredited engineers is on call 24/7. We will respond to an emergency call-out within 24 hours, or on the same day if contacted before midday. This means you can get back to running as normal, in line with HSE standards and the standards of your insurer, with minimal fuss and excellent service.

We can repair almost any problem with your Roller Shutter, including:

  • Damaged/Vandalised lock
  • Door fails to open/close
  • Issues with safety edge detection,
  • Vandalism to shutter

Emergency Response

Intelligent Security and Fire can normally respond to an emergency call-out within 24 hours and very often the same day if contacted before midday. All of our Security Roller Shutter engineers have a minimum of 5 years experience and are familiar with all of the common manufacturers. All engineers’ vans carry a stock of the most common replacement parts including motors, curtain, lath, rocker switches, springs etc, so that often the repair can be completed during a single visit.

If this is not possible, we will provide you with a written accurate parts and labour repair quotation together with correct lead times so that you can make an informed choice and have your gates up and running in the shortest possible time.


Shop shutters can become hard to open and close- normally, this can be remedied with some preventative maintenance. If left without maintenance, however, rust can leave the moving parts of a shutter out of commission. At the worst, this can leave a shutter failing to comply with HSE standards and the standards of your insurer.

Once your system is repaired and you’re happy with its operation, Intelligent Security and Fire can offer a 12-month Maintenance Contract that gives you access to our 24/7 call out facility. Should you need any advice or attention to the systems, we are just a phone call away. We aim to respond to every call within 4 hours, and will ensure that your system keeps running smoothly.

All our engineers are fully qualified to the latest standards and trained to take pride in their job- and always put the client first.

Call Intelligent Security and Fire on 01895 200 200.
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Need help? Call 01895 200 200 (24hrs)


Intelligent Security and Fire are accredited by the Security Systems & Alarm Inspection Board, and is recognised as a competent & professional company which meets requirements of European Standards for Electronic Security Systems.