CCTV System Maintenance

Intelligent Security and Fire provide CCTV Maintenance Contracts for all types of CCTV Systems. We have a fully qualified team of mobile engineers to provide an individually designed maintenance contract for your CCTV system.
Intelligent Security and Fire customers can access our engineers, 24 hours a day, 365 days a year. We provide maintenance contracts for all our installed systems and systems that we have taken over. Just as our CCTV systems are designed and installed to the highest industry standards, so too is our commitment to customer support and maintenance.

We have a fully qualified team of mobile engineers in contact throughout the London and the surrounding counties for our clients in line with the standards laid down by British and European Standards, Police Authorities, Educational Institutions, Local Fire & Civil Defence Authorities and District Surveyors.

Preventative Maintenance

In order to comply with European and British standards and to ensure that a CCTV system system remains reliable, it is vital that it is maintained regularly. Listed below are a selection of the checks that are carried out by our engineers during a routine preventative maintenance inspection / service visit.Our inspection and testing procedures include the following:

  • Check history of CCTV system since last maintenance service.
  • Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage.
  • Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer etc.).
  • Check and clean cameras, lenses and housings as necessary.
  • Check lenses for correct field of view and adjust as necessary.
  • Check pictures for correct field of view and adjust as necessary.
  • Check and test remote signalling equipment (where fitted).
  • Check recording and playback quality.
  • Check the satisfactory transmission of images to remote centre (where applicable).
  • Repair any minor faults (where possible).
  • Retrain the users on the use of the CCTV system (if required).
  • Log all test results.
  • Return the CCTV system to operational status.

CCTV Maintenance

Intelligent Security and Fire are happy to undertake a CCTV maintenance contract for all CCTV systems regardless of who supplied or installed them. Check below to see if the manufacturer of your system is listed below. Don’t worry if you cannot see your equipment listed. Just give us a call on: 01895 200 200 and we will do our best to help you.
  • CCTV Manufacturers
    Adata, ADT, Altron, American Dynamics, Axis, Baxall, Bosch, Computar, Conway, COP, Dallmeier, Dantech, DM (Dedicated Micros), Dynamic CCTV, Eneo, ESP, Everfocus, Fineplan FVS, Fuji, Gantz, Genie, GJD, Gtec, Haydon, Hitachi, Honeywell, Ikegami, JVC, LG, LJD, LookC,Mayflex, MEL Secure, Mercer, Milestone, Mitsubishi, Mobotix, Nortex, NVT, Optex, Panasonic, Pecan, Pelco, Pentax, Raytec, Redwall, Sanyo, Samsung, Samsung Techwin, Siemens, SNT, Sony, Tecton, TeleEye, Tyco, Panasonic,Vantage, Vicon, Visage, Visonic, Vista, Videoswitch, Voltek, Xtralis, X-Vision.
We can agree a schedule that meets your requirements and budget and ensure the CCTV system meets the necessary legal and insurance requirements. All service contracts have access to our 24 call out facility, should you need any advice or attention to the systems we are just a phone call away. Our aim is to be on site within 4 hours of receiving a call out.

All our CCTV engineers are fully qualified to the latest standards and they are also trained to take pride in the job they do and always put the client first.
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Need help? Call 01895 200 200 (24hrs)


Intelligent Security and Fire are accredited by the Security Systems & Alarm Inspection Board, and is recognised as a competent & professional company which meets requirements of European Standards for Electronic Security Systems.